Raven Privacy Policy
Effective Date: 29 August 2025
Operated by Beistand Ltd (England & Wales)
This Privacy Policy (the “Policy”) describes how Beistand Ltd (“Raven”, “we”, “us”, or “our”) collects, processes, and protects your personal data when you use our applications, websites, and related services (the “Raven Service”).
It applies to all users of Raven, including those using free or premium subscription options. By using Raven, you agree to the practices described in this Policy. This Policy should be read alongside our Terms of Use.
Raven operates under the jurisdiction of the United Kingdom and complies with the GDPR (EU/UK), CCPA (California), and other relevant data protection laws.
You have rights regarding the personal data we hold about you. These rights depend on your country or region and include:
- Access – Request a copy of your personal data.
- Correction – Ask us to fix or update inaccurate information.
- Deletion – Request deletion of personal data (“Right to be Forgotten”).
- Restriction – Limit processing in certain situations.
- Objection – Object to processing based on legitimate interests or direct marketing.
- Portability – Receive data in a portable format.
- Withdraw Consent – Revoke consent for optional processing.
- Non-Discrimination – You will not be discriminated against for exercising privacy rights.
To exercise these rights, contact us at ravendatingonline@gmail.com. We will respond within applicable legal timeframes.
A. Data You Provide
- Account data: email, phone number, username, gender, and date of birth.
- Profile details: photos, bio, interests, preferences, and optional government ID for verification.
- Payment data: subscription or in-app purchase details processed through third-party gateways (we don’t store card details).
B. Data We Collect Automatically
- Usage data: matches, messages, app interactions, and time of activity.
- Device and log data: IP address, OS, browser, crash logs, app version.
- Location data: approximate or precise location (if permission granted).
C. Cookies and Similar Technologies
We use cookies for analytics, personalization, and security. You can manage or withdraw cookie consent via browser settings.
We process your personal data to deliver, maintain, and improve the Raven Service. The table below summarizes purposes and legal bases:
| Purpose | Legal Basis |
|---|---|
| Account setup and matching features | Contractual necessity |
| Verification and fraud prevention | Legal obligation |
| App improvements and personalization | Legitimate interest |
| Marketing and analytics | Consent |
| Legal compliance and dispute resolution | Legal obligation |
Raven shares personal data only where necessary and in compliance with law. We may share your information with:
- Service Providers – for hosting, analytics, payments, and verification.
- Law Enforcement – when legally required or to prevent harm or fraud.
- Business Successors – in case of merger or acquisition.
- Third-Party Integrations – with your explicit consent (e.g., social sign-ins).
We keep your personal data only for as long as necessary to provide the Raven Service and fulfill legal or business obligations. Account data is deleted upon account closure unless retention is required for security, compliance, or dispute resolution.
Your data may be processed in countries outside your own. We apply safeguards like Standard Contractual Clauses (SCCs) and follow UK GDPR adequacy rules to ensure equivalent protection standards.
- Encryption in transit and at rest.
- Strict access control and employee data protection training.
- Continuous monitoring, security audits, and breach notifications within 72 hours (where applicable).
Raven is not intended for individuals under 18 years old. We do not knowingly collect data from minors. If you believe we have unintentionally collected such data, contact us immediately for removal.
We may periodically update this Policy. Any material changes will be communicated via email, app notification, or website banner. Continued use of Raven indicates acceptance of the updated version.
For questions or concerns about this Policy, contact us:
Email: ravendatingonline@gmail.com
Address: Beistand Ltd, 141 Sundon Road, Luton, Bedfordshire, LU5 5NN, UK.